Privacy Policy

Information We Collect

When you contact us or request a free estimate, we may collect:

• First and last name
• Email address
• Phone number
• Project address
• City and postal code
• Project details
• Estimated budget
• Desired timeline
• Photos and documents you upload

We may also automatically collect technical information such as your IP address, browser type, device information, pages visited, and general website usage statistics.

How We Use Your Information

• Respond to your inquiries
• Prepare renovation estimates
• Schedule consultations
• Communicate regarding your renovation project
• Improve our website and customer experience
• Comply with legal obligations

Project Photos & Documents

Any photos, drawings, or documents you upload through our website are used solely to evaluate your renovation project and prepare an accurate estimate. We never sell or publicly share your uploaded files.

Cookies

Our website uses cookies and similar technologies to improve website performance, analyze visitor traffic, remember preferences, and enhance your browsing experience.

You may disable cookies through your browser settings at any time.

Analytics

We may use services such as Google Analytics to understand how visitors use our website. These services collect anonymous information including pages viewed, browser type, device information, and general geographic region.

Information Sharing

Empire Homes & Renovations does not sell, rent, or trade your personal information.

Information may only be shared with trusted service providers that help operate our website or business, including website hosting, email delivery, scheduling, and other business services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of transmitting data over the Internet can be guaranteed to be completely secure.

Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent for future communications

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page together with a revised effective date.